Terms
and Conditions

1. About this website
Website Owner = Oracle Accounting Group
Domain name = www.oracleaccounting.com.au

2. About these terms of use
These website terms of use (“terms of use”) and the associated Privacy Statement (“privacy policy”) govern your access to and use of the website. You should read these terms of use and the privacy policy carefully before using this website.

3. Your access/use implies agreement
The website is available for your use only on the condition that you agree to these terms of use. By accessing/using the website, you are signifying that you agree to be bound by these terms.

4. Modifications to the Terms
Oracle Accounting Group may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.

5. Modifications to the information
Oracle Accounting Group does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of Oracle Accounting Group.

6. Errors and problems
Oracle Accounting Group does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.

7. License and Ownership
The copyright for the content on this website is owned or licensed by Oracle Accounting Group and is protected under copyright laws in both Australia and other countries. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of Oracle Accounting Group.

All custom graphics, icons, and other items that appear on the website and all associated trademarks, are trademarks of Oracle Accounting Group.

8. Oracle Accounting Group Privacy Policy
The Oracle Accounting Group privacy policy governs the use of information collected from or provided by you at the website. A policy statement prepared by Oracle Accounting Group for the purposes of being made available to customers and the general public declaring the company’s commitment to privacy is available at the Privacy section of this website.

9. Feedback, suggestions, comments or requests
Oracle Accounting Group does not encourage you to make feedback, suggestions, comments or requests (“comments”) but these comments may be made at the contact page of this website and if you do make comments, you acknowledge that: they will not be considered confidential or proprietary, and Oracle Accounting Group is under no obligation to keep such information confidential, and Oracle Accounting & Wealth will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such comments in any manner it chooses.

10. Outbound links
The website may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement by Oracle Accounting Group. Oracle Accounting Group makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site. Oracle Accounting Group may receive payments and/or commissions from operators of linked sites in relation to goods or services supplied by the operator as a result of you linking to the third party website from the Oracle Accounting Group website.

11. Inbound links
Oracle Accounting Group generally encourages and agrees to your linking to the Home page through a plain text link on your website without the need for agreement between yourself and Oracle Accounting Group. However, linking to any other page of the website is strictly prohibited, without express written permission from Oracle Accounting Group .

12. Disclaimer of Warranties
Oracle Accounting Group makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose.

13. Limitation of Liability
If Oracle Accounting Group is found responsible for any damages, Oracle Accounting & Wealth is responsible for actual damages only. In no event shall Oracle Accounting Group, be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the website.

14. Information we are required to Disclose to You 

As a Tax Agent, our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:

• Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1 July 2022 onward include the following:
  • Non-Applicable
• The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register.
• If you have a complaint about our Tax Agent services, you will need to contact your Accountant in the first instance with details by email. If they are unable to resolve your complaint within 3 business days, please contact Vivian Edmonds, Senior Partner & Director by email at info@oracleaccounting.com.au.  Your complaint will be investigated by the Director or a staff member who is not involved in the subject matter of the dispute where possible. We will provide you with email acknowledgement of receipt of your complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint with 14 days and will outline the dispute resolution process. If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) using the link listed above. The TPB will send you an email to acknowledge the receipt of your complaint and review and risk assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.